Frequently asked questions.

Q: Do you require a deposit for rentals?
A: Yes! A refundable deposit is required for all rentals and will be returned after items are picked up and checked for damage. The deposit amount is confirmed after your rental request is submitted.

Q: Is delivery included?
A: Delivery is free within 20 km of Tavistock, ON! If you're outside that range, a small delivery fee applies, calculated after we receive your rental request.

Q: How long can we keep the rentals?
A: Standard rental time is 24 hours. Need more time? Just let us know and we’ll try to work something out!

Q: What if something gets damaged or lost?
A: We get it—parties can get wild! Small wear and tear is okay, but major damage or lost items may be deducted from your deposit.

Q: Are the bouncy castles safe?
A: Absolutely! Our inflatables are cleaned and inspected regularly. We’ll also provide setup and safety instructions to ensure everyone has fun safely.

Q: Can you set up in parks or public spaces?
A: Yes, but it’s your responsibility to check with the park or city for any necessary permits or approvals. We’re happy to help with the setup once that’s sorted.

Q: What surfaces can you set up on?
A: Grass is best! We can also set up on concrete or pavement, but please let us know in advance so we can bring the right equipment.

Q: What kinds of events do you cover?
A: Birthdays, weddings, corporate events, school functions, backyard BBQs – if it’s a party, we’re in!

Q: How do I book?
A: Just fill out our rental form or message us directly. We’ll confirm availability, finalize your quote, and get your party rolling!